The effectiveness of sub-contracting arrangements in work-based learning - November 2011


About half of work-based learning providers worked effectively with their sub-contractors. In these providers, there were high levels of learner achievement and staff also identified and shared good practice with other organisations.

However, too many providers focused on fulfilling their contract rather than on the individual learner’s experience. Overall, provision varies too much from one provider to another.


The Welsh Government should:

  • reinforce their advice on how to manage sub-contractors as part of the DfES Quality and Effectiveness Framework guidance.

Work-based learning lead providers should:

  • make sure all learners receive consistently good training across all sub-contractors;
  • align sub-contractors’ quality assurance systems with their own wherever possible;
  • develop systems to identify and share best practice; and
  • take account of the outcomes of learner satisfaction questionnaires to remedy any shortcomings identified.

For a full list of recommendations, please download the report.

Best practice

Case studies within the report include best practice from ACT Ltd and Cambrian Training Company.

An update to our privacy policy

In compliance with changes to EU cookie legislation we've made some updates to our privacy policy. Please take a moment to review these changes which detail what cookies we use and the information we collect on our site. Please note, by continuing to use our site you are agreeing to these updates.

I accept

This notice should appear only the first time you visit the site.